Access to medical records

The practice is registered with the Information Commissioner’s Office. We comply with the Data Protection Act 2018.

We manage requests for access to medical records according to the Act.

Patients are automatically granted prospective record access. New online users set up after this date will also receive this level of access by default.

Practices will be given the tools to grant access for existing online users to their future, or prospective, health information in bulk when the practices are ready to do so. The ability to customise or remove access for individuals on a case by case basis, if this is deemed necessary, is unaffected by this change.

This change will apply to the NHS App, Airmid, SystmOnline and all other approved patient facing services apps that provide record access.

Full record access includes coded information, free text, consultations and documents.

The information provided in this guidance document focuses on the changes visible in SystmOne.

For more information, refer to the NHS Digital website.

To view your medical records:

Summary Care Record

If you’re registered with a GP surgery you’ll have a Summary Care Record, unless you’ve chosen not to have one. It contains basic information including your allergies and medicines. It also includes any previous reactions you’ve had to medicine.

Having this information in one place makes it easier for healthcare staff to treat you in an emergency, or when the practice is closed.

Follow this link to the NHS website for more information on how to access your health records

GP2GP

GP2GP transfers electronic health records between a patient’s old and new practices. It is a direct, secure and quick way to send your medical records when you change GPs.

Find out more about GP2GP on the NHS Digital website

Your data matters to the NHS

Your health records contain a type of data called confidential patient information. This data can help with research and planning.

You can choose if you want to share your data. You can also choose for someone else, such as your children under 13.

Your choice will only apply to the health and care system in England. It will not apply to services you use in Scotland, Wales or Northern Ireland.

Follow this link to find out how this data is used and how to opt out

Date published: 20th September, 2023
Date last updated: 29th June 2025