Online Service 

If you have access to the internet or a smart phone, visit the practice for a username and password to give you access to book appointments online. A few appointments are made available each week to book online. You can also:

 Check your booked appointments

• Cancel appointments
• Order repeat prescriptions
• Ask a question - please give 2 days for a written response

Appointments

All surgeries are by appointment only. Appointments can be made by telephoning the surgery between 08:00 - 18:00 or calling in person at the surgery. If a doctor of your choice is not available you will offered the earliest possible alternative.

Evening and weekend appointments now available

We are part of a scheme which is funded by the 27 practices in North Kirklees where patients from all the practices are able to book an appointment to see a doctor (male or female) at Liversedge Health Centre and Dewsbury Health Centre. This is on a first come first served basis and appointments can be booked in advance.  Please tell our reception staff if one of these slots would suit you better.

Patients can now see a local GP for routine appointments on weekday evenings and at weekends.

Pre-bookable and on-the-day appointments are available between 6.30pm and 9.30pm each weekday, with additional slots available on Saturdays from 9am and 4pm and Sundays 9am and 1pm.

The scheme starts in August 2019 when evening and weekend appointments will be available for any patient registered with a GP in North Kirklees.  The appointments will be available in Liversedge Health Centre and Dewsbury Health Centre. 

How to book an evening or weekend appointment

There are ‘pre-bookable’ and ‘on-the-day’ appointments which can be accessed through your own GP practice, or by calling the free NHS 111 phone line out of normal working hours.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible. 

Did Not Attend

Each month we have many missed appointments that could have been offered to another patient. We recognise that sometimes this is due to needing emergency care, however if you change your mind or are unable to make your appointment, please give the practice the opportunity to provide it to another patient. Call the surgery on 01924 407771 to cancel.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls. 

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

When We Are Closed

For urgent Medical Treatment

For Urgent Medication

For Urgent Medical Advice

At any other time over the weekend and Monday to Friday - between 6.30pm and 8.00am

If you require urgent medical attention outside of normal surgery hours please call 111. Calls are free from both landlines and mobile phones.

More details are available on the NHS111 Website

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Telephone Advice

 If you have a question for one of the Doctors or nurses that does not require a face to face or telephone consultation we do have an electronic message system which we check after morning surgery and during afternoon surgery, we aim to answer all the queries that have come in at that time and someone will ring you back with an answer / advice.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

GP EXTENDED ACCESS

Evening and weekend appointments now available

Patients can now see a local GP for routine appointments on weekday evenings and at weekends.

Pre-bookable and on-the-day appointments are available between 6.30pm and 9.30pm each weekday, with additional slots available on Saturdays from 9am and 4pm and Sundays 9am and 1pm.

The scheme will be available for any patient registered with a GP in North Kirklees and appointments will be available at Liversedge Health Centre. 

How to book an evening or weekend appointment

There are ‘pre-bookable’ and ‘on-the-day’ appointments which can be accessed through your own GP practice, or by calling the free NHS 111 phone line out of normal working hours.